Effective Date: March 2026
CivicAlert is committed to protecting the privacy of its users. This Privacy Policy explains how information is collected, used, and protected when using the CivicAlert mobile application.
1. About CivicAlert
CivicAlert supports inclusive disaster preparedness and community resilience by improving access to early warning information and strengthening awareness on disaster risks and safety actions within communities.
The application complements existing disaster management systems by promoting timely information sharing and community engagement.
CivicAlert is developed by Deaf Outreach Program with support from United Nations Development Programme (UNDP).
2. Information We Collect
CivicAlert may collect the following information to provide its services:
Account Information
When creating an account, users may provide:
Name
Email address
Other optional profile details
Device Permissions
Camera Permission
CivicAlert may request access to the device camera in order to allow users to capture photos when reporting incidents, hazards, or community alerts.
The camera is only used when the user chooses to take a photo.
3. How We Use Information
Information collected through the app is used to:
Enable users to submit disaster alerts or reports
Improve community awareness and preparedness
Support communication related to safety alerts
Improve the functionality and reliability of the app
4. Data Sharing
CivicAlert does not sell or rent personal data to third parties.
Information may be shared only when necessary to:
Support disaster response coordination
Comply with legal requirements
Protect the safety of users and communities
5. Data Security
We implement reasonable technical and organizational measures to protect user information from unauthorized access, loss, or misuse.
However, no system can guarantee absolute security.
6. User Control and Permissions
Users may choose whether to grant certain permissions such as camera access. These permissions can be changed at any time through device settings.
7. Account and Data Deletion
Users may request deletion of their account and associated data.
Requests can be submitted at:
https://deafopkenya.org/data-deletion-request/
After verification, the account and associated data will be permanently deleted.
8. Changes to This Privacy Policy
This Privacy Policy may be updated periodically. Updates will be reflected on this page with a revised effective date.
9. Contact Information
If you have questions regarding this Privacy Policy, please contact:
Email: support@civicalert.app
